As many of our customers will be aware, we are in the process of completing our brand new website. And as some people who are familiar with such technology will be all too aware of, these things take time. More time in fact, than we thought. Whilst we were hoping to be live in time for June, it is looking more like September before we will be launching the new look.
Because we are really excited about the progress we have made and the new changes we are bringing in for the Autumn, we wanted to give you all a sneak peek of what the new pages look like. We hope that you are as excited as we are about the changes!
1: Our quick link homepage. Here, you will find all the essential parts of our website in one place. You can speak to a LiveChat operator in just a couple of clicks, and the four coloured icons tell you about our services, the products available and the countries we send to, with the final coloured icon allowing you to track any parcel booked with Parcel2Ship.
2: 3 Step Quick Quote. This allows you to not only get multiple quotes quickly and informatively, but you can also keep an eye on your basket and the progress of each order with our traffic light system under ‘Consignment Status’.
3: Our Knowledge Base, is our pride and joy. It holds the answers to every question you may have, and if you spot something missing you can contact us and it will be entered that day. We have worked on this for a long time, and have answered popular questions about topics such as failed collections and damaged parcels. We have also begun filming a ‘How To’ video for first time customers who need help ordering, and another for those who need help filling in customs forms for parcels travelling outside the EU.
There are lots more great additions and changes to be seen on the new website, and we cannot wait to share them all with you. But for now, enjoy those sneak peeks, and keep a look out for updates and a launch date this September!
From everyone here at Parcel2Ship, thank you for your patience