Website Sneak Peek

P2S2As many of our customers will be aware, we are in the process of completing our brand new website. And as some people who are familiar with such technology will be all too aware of, these things take time. More time in fact, than we thought. Whilst we were hoping to be live in time for June, it is looking more like September before we will be launching the new look.

Because we are really excited about the progress we have made and the new changes we are bringing in for the Autumn, we wanted to give you all a sneak peek of what the new pages look like. We hope that you are as excited as we are about the changes!

P2S3

1: Our quick link homepage. Here, you will find all the essential parts of our website in one place. You can speak to a LiveChat operator in just a couple of clicks, and the four coloured icons tell you about our services, the products available and the countries we send to, with the final coloured icon allowing you to track any parcel booked with Parcel2Ship.

P2S4

2: 3 Step Quick Quote. This allows you to not only get multiple quotes quickly and informatively, but you can also keep an eye on your basket and the progress of each order with our traffic light system under ‘Consignment Status’.

P2S5

3: Our Knowledge Base, is our pride and joy. It holds the answers to every question you may have, and if you spot something missing you can contact us and it will be entered that day. We have worked on this for a long time, and have answered popular questions about topics such as failed collections and damaged parcels. We have also begun filming a ‘How To’ video for first time customers who need help ordering, and another for those who need help filling in customs forms for parcels travelling outside the EU.

There are lots more great additions and changes to be seen on the new website, and we cannot wait to share them all with you. But for now, enjoy those sneak peeks, and keep a look out for updates and a launch date this September!

From everyone here at Parcel2Ship, thank you for your patience

Send Your Fathers Day Present With Parcel2Ship

If you have your present all sorted and ready to give your dad this Fathers Day (15th June), but don’t know now how to get it to him, come to Parcel2Ship for some great UK and international rates.

Whether you are a student at University unable to come home for the weekend (UK only), or if your dad lives in another country, we have you covered. With great rates starting from under £10 (excluding VAT), we have services on offer to suit all budgets. And if you’ve left your card to the last minute, we also offer express envelope deliveries to most countries.

But that’s not all… You can also take advantage of our exclusive discounts that are currently on offer on our website!

Our SpringSaver discount code will get you 10% off all ParcelForce services to France, ItalySpainIreland, JerseyGuernseyRussia and Australia.

Our WinterWarmer discount code (so popular over the colder months that have have extended it), will get you 10% off all ParcelForce services to FinlandSwedenNorway and Denmark

And for UK deliveries, the customer favourite CitySaver discount is available on all City-Link services under 25KG. This is been a long running discount that many of our regular customers have been enjoying for the last few months, so why don’t you make the most of it too!

All codes are unlimited, so spread the word among your friends and family who also want to send parcels to these countries. Just type in the discount code (SpringSaverWinterWarmer or CitySaver) into the checkout to see the savings, but hurry because these discounts are due to run out at the end of May 2014!

For more information about using these amazing discount codes, as well all the services we offer for parcels and envelopes, just click the links throughout this blog or visit our website - www.Parcel2Ship.co.uk. You can also call our customer services team on 0845 5190185 during office hours.

Mothers Day Outside The UK

Whilst we celebrate Mothers Day in the UK earlier in the year, many other countries chose to treat their mums in May, including USA, Germany and Finland. If you have your present all sorted and ready to give your mum this Mothers Day, but don’t know now how to get it to her, come to Parcel2Ship this week for some great international rates.

With prices start from under £20 (excluding VAT), we have services on offer to suit all budgets. And if you’ve left your card to the last minute, we also offer express envelope deliveries to most countries.

But that’s not all… You can also take advantage of our exclusive discounts that are currently on offer on our website!

Our SpringSaver discount code will get you 10% off all ParcelForce services to France, ItalySpainIreland, JerseyGuernseyRussia and Australia.

Our WinterWarmer discount code (so popular over the colder months that have have extended it), will get you 10% off all ParcelForce services to FinlandSwedenNorway and Denmark

All codes are unlimited, so spread the word among your friends and family who also want to send parcels to these countries. Just type in the discount code (SpringSaver or WinterWarmer ) into the checkout to see the savings, but hurry because these discounts are due to run out at the end of May 2014!

For more information about using these amazing discount codes, as well all the services we offer for parcels and envelopes, just click the links throughout this blog or visit our website - www.Parcel2Ship.co.uk. You can also call our customer services team on 0845 5190185 during office hours.

 

Calling All Home Bound Students!

Going to Uni is both exciting and stressful, but returning home is where it gets tough. Although your life before Uni fitted into the car quite comfortably, those traffic cones and endless ‘collectible’ empty spirit bottles do not! If you are struggling to get all your possessions home after finishing Uni next month, why not use Parcel2Ship for a cheap courier service

We offer great prices starting from just £9.50+VAT, and are currently running a discount which gives all users 10% off all orders under 25KG with City-Link. (just type in CitySaver at the checkout, valid until end of May)

To use our services, you will need to make sure everything is packaged securely and safely in either a box, parcel bag, or suitcase, and attach the destination address. You can even package everything up before you go, and book several weeks afterwards, because with City-Link you do not need to print of a bar code label. Just make sure someone will be there to hand the package to the collection driver

If you have been living within Halls of Residence, please ensure the Post Room on site has your parcel and is on the collection address, as couriers will not come to your door. Check with your Uni if this is possible before placing your order

And if you are staying in your new hometown for the summer but are struggling to find some clean socks, you could always just send your dirty washing back home…

For any questions about student shipping, give Parcel2Ship’s customer services team a call on 0845 5190185

 

Our New Website

As many of our customers are aware, we have spent the last year designing and creating our brand new website. With this will come a new logo, new services, new destination countries, as well as many more benefits that will make ordering a parcel collection and delivery quick and hassle free.

The first change you will spot is that logo has had a complete makeover. We love the new colour theme of blue that will be carried on throughout the website, and the various icons and general layout of the website is a lot more user friendly and organised.

We have also added LOT of new countries, including Montenegro, Georgia and Indonesia. Whilst we currently offer to services to 59 countries, we have always wanted to expand our range, so we are very happy to be able to offer even more options to our customers.

Our list of couriers has also increased, and will continue to do so. Whilst we cannot name names as yet, we already have contracts confirmed with 2 of the leading UK couriers, and we are looking at pallet shippers for big items being sent in the UK and abroad.

Other benefits that our new website will bring include a simpler and more streamlined ordering form, the ability to come back to previous quotes and email them to yourself or someone else, and log in capabilities if you are a regular user. And over the next few months we will also be including eBay and Amazon checkouts, and bulk upload spreadsheets for high volume customers.

We are hoping to launch out new website in June, and in the first few weeks we will welcome any feedback from our customers – after all, our customers are why we have been working so hard to revamp what we have already. So if you have questions, observations, complaints or suggestions, please contact a member of our customer service team on 0845 5190185 or email info@parcel2ship.co.uk

 

A Simple Way To Ship To Russia

Over the last year or so, news reports have come through stating that DHL, DPD and FedEx have all cancelled their express parcel delivery services to Russia, after learning that all shipments would have to be formally registered with customs, no matter what their value may be. 

This change in policy has been introduced in Russia to reduce the amount of goods imported, and increase the domestic trade for the country. However, this does not mean you can no longer send to Russia.

Although 3 big couriers have stepped away from shipping express parcels to Russia that are purchased online by Russian citizens, ParcelForce are staying, because their services do not go through the same express channels as mentioned above. And luckily for Parcel2Ship customers, we offer great prices with ParcelForce.

Delivery times vary throughout Russia, but ParcelForce advise the following:

  • 4 working days for 130100 Moscow
  • 5 working days for all regional cities of Moscow, 603000 Nizhnii Novgorod, 170000 Tver and 190000 St Petersburg
  • 10 working days for all other areas

To make the most of these all inclusive prices, just click the correct service above or here, and make sure the size of your parcel is within the guidelines. You can send to residential or business addresses in Russia. Customs fee’s may apply, depending on value (over $1000 US Dollars worth may be chargable) and content (please check ParcelForce’s restricted and prohibited list here). Remember to fill your customs forms out correctly. These can be found here, along with helpful instructions

If you are looking to order goods from a UK company and want to avoid certain import fees put in place by Russia, you can use our Repack2Ship service. For more information on how to use this simple way around an otherwise lengthy process, click here

If you have any more questions about shipping to Russia, please do not hesitate to call our Customer Services team on 0845 5190185.

 

Phone2Ship

Great news for all our customers – we can now take bookings over the phone!

We will book the parcel whilst you are on the phone, making sure we have all the correct information, and once the order is placed you will receive a confirmation email to the address you give us. This method could suit you if you are not confident with using our website, if you are in a hurry, or if you just want to talk to one of our friendly customer service team.

We can take payment via all major credit or debit cards, as well as PayPal. If you would like to book over the phone, just give us a call on 0845 5190185. Please have your parcel and payment details handy. Bookings should take no longer than 15 minutes.

Repack2Ship

Parcel2Ship have some brilliant news for our customers living abroad, who order items from UK companies that are unable to ship further afield. We now offer  a service where the company in question can send your items to us and we can then send them on to you

This is a service that we have offered customers over the past year, and after receiving such great feedback we have decided to roll Repack2Ship out officially. It’s also a very simple way to receive parcels outside the EU, as we will complete all customs documentation needed on your behalf.

To use this service, please call a member of the team on 08455190185 to discuss your order and what you need to do. Once we receive your items, we will check they are packaged according to the couriers guidelines, and fill in any necessary paperwork.

For parcels being sent within the EU, a £5+VAT admin fee will apply on top of the service chosen. For parcels being sent outside of the EU, a £15+VAT admin fee will apply on top of the service chosen (where customs documentation is required). An additional charge may be applied if extra packaging is required. All costs will be discussed individually with customers before an order is placed.

Please note, all size, weight and content restrictions will apply. For a quick quote or to discuss how Repack2Ship could benefit you, please call one of our customer service team on 0845 5190185

 

 

 

World Cup Countdown: Shipping To Brazil

Excitement is definitely building here at Parcel2Ship for the 2014 Football World Cup in Brazil, especially after seeing the new Nike advert last week. One word – Epic!

Whilst we cannot ship people over to Brazil to enjoy the event (sorry if you were planning to hide in a suitcase), we can ship various belongings and memorabilia over if you forget anything on your trip. And if you haven’t been lucky enough to get tickets but you have friends and family out there, sending them some home comforts is also possible with Parcel2Ship.

Prices to Brazil start at a very competitive £80.80, and you can send up to 49KG for those who have just about forgotten everything they need.

So we want to know, what item or personal belonging would you want to take with you to the Brazil World Cup, and why? Tweet us @Parcel2Ship using the #WorldCupItem, and the best one will be announced shortly after the tournament!

For all price inquiries, call Parcel2Ship on 0845 5190185 and one of the team will be happy to help